Help & FAQ
Quick answers about how GiveawayHub works. Can't find what you need? Contact support and we'll help.
The basics
What is GiveawayHub?
GiveawayHub is a free-to-play prize-draw site. You earn tickets by playing quick free activities, then commit those tickets to giveaways for a chance to win. Every draw is provably fair, and you never pay to play or win.
Does it cost money to enter?
No. Entering giveaways is always free — you enter with tickets you earned for free. There is no way to buy tickets.
Do I have to be a certain age?
Yes — you must be 18 or older (or the legal age of majority where you live, if higher). Some specific prizes may require a higher age, which is noted on the giveaway. See our Terms & Rules.
How do I get started?
Create a free account, verify your email, and you can start earning tickets right away — check in daily, answer the quiz, and complete tasks. Then open any giveaway and enter with your tickets.
Tickets & earning
What are tickets?
Tickets are free points you use to enter giveaways. They have no cash value, can't be bought or sold, and can't be exchanged for money. Think of them as your entries.
How do I earn tickets?
Lots of free ways:
- Daily check-in — a little every day, more as your streak grows.
- Daily quiz — answer correctly in time.
- Tasks — quick free actions.
- Referrals — invite friends (rewards release after they verify).
- Discord — link your account and join our server.
- Daily Streak Pass, boxes, scratch cards & consolation crates.
What is the Daily Streak Pass?
A daily rewards calendar. Show up each day and claim tickets, boxes, recoveries and more along the season. There's a free track for everyone and a premium track for Gold supporters, plus weekly bonuses for completing a full week. Miss a day and it locks — a Day Recovery item can reclaim it.
What is a Consolation Crate?
A little thank-you for entering a giveaway you didn't win — you get one crate for every 50 tickets you entered with. Open it for free tickets and small surprises. Losing still gives you something back.
Giveaways & the draw
How do my chances work?
Each giveaway has a fixed capacity — say 500 tickets. Your chance is your tickets ÷ the capacity. So 100 tickets in a 500-capacity draw is a 20% share. More tickets = better odds, and every ticket was earned for free.
What does "provably fair" mean?
Before entries open we publish a SHA-256 hash of a secret seed. At draw time, that secret seed is combined with a public seed (derived from the committed entries) to pick the winning slot — then the secret seed is revealed. Anyone can recompute it and confirm the result wasn't changed. Check any draw on the Provably Fair page.
When is the winner drawn?
It depends on the giveaway: some draw automatically when time runs out or the capacity fills up; some are drawn live by a creator. The giveaway page always shows how and when it draws.
Can there be more than one winner?
Yes — some giveaways have multiple winners, each with their own prize. Every winner is drawn from the same committed seeds and is independently verifiable.
What is a Golden Ticket?
A rare item that unlocks entry to special Golden-Ticket-only giveaways. You can earn one from finishing a Daily Streak Pass season or from a Loot Box.
Winning & prizes
How do I know if I won?
You'll be notified on the site, by email, and (if you linked it) on Discord. Winners also appear on the giveaway page and the winners list.
How do I claim my prize?
Prizes are digital codes or goods. Some are delivered instantly to your inventory; others are delivered manually by our team. We may ask you to verify your account before delivery. Please claim within the window shown — unclaimed prizes may be forfeited.
Can I get cash instead of a prize?
No. Prizes are not exchangeable for cash. Any taxes or fees on a prize are the winner's responsibility where applicable.
Supporter plans & payments
What do I get for subscribing?
Support plans remove ads and unlock cosmetic perks and the premium Daily Streak Pass track. They are entirely optional. Importantly, subscribing never buys tickets and never improves your odds — draws stay fair for everyone.
How do payments work?
Supporter plans are paid in EGP through mobile wallets via our payment provider. We never store your full wallet number — only a masked reference. See our Privacy Policy.
Discord
Why link my Discord?
Linking Discord gives you a one-time ticket reward for joining our server, syncs roles that match your level and supporter status, and lets you join the weekly Chat Race. It also helps verify referrals are real people.
Account & safety
Can I have more than one account?
No — one account per person. Making extra accounts to farm tickets, referrals or entries is against the rules. We use device and IP checks; duplicate accounts (and their tickets) can be removed and banned.
How do you keep it fair?
Provably-fair draws, server-side outcomes, email/Discord verification for referral rewards, and anti-fraud checks. Accounts that earn abnormally fast are automatically paused for review, and cheating leads to a ban and loss of tickets.
Why is my account "under review"?
If our systems detect unusual activity — like earning tickets far faster than normal — your account is temporarily frozen so a human can check it. You can still log in, but entering giveaways and using items are paused until it's reviewed. If you think it's a mistake, contact support.
How do I secure my account?
Use a strong, unique password and turn on two-factor authentication (2FA) in Settings for an extra layer of protection.
Still stuck? Open a support ticket — we\'re happy to help.